By Spy Uganda
Kampala: As cities begin to re-open and people start moving again, Uber is proceeding with caution and safety top of mind. While exercising self-isolation is a must, we will all have a role to play to help each other stay healthy when traveling.
Lorraine Onduru, Head of Communications for Uber East Africa says, “Ensuring the health and safety of both drivers and riders is a core focus of ours at Uber, and we will continue playing our part to best support those who make use of our services. As we navigate through these uncertain times, one thing that is certain is the spirit of unity. We are in this together.”
See some tips below on traveling with Uber:
Traveling Terms:
Practicing social distancing remains critical to curbing the spread of the Coronavirus. That’s why non-essential traveling has been strongly discouraged.
With the relaxation of travel restrictions, for those who do have to leave the house, Uber X is available to take you where you need to go but in order to limit the spread of COVID-19, traveling in an Uber or any private vehicle has been limited to a maximum of 3 people per vehicle.
Face Mask:
All Uber drivers will be required to wear a mask or face covering when taking a trip. As part of a new in-app safety checklist, before drivers and couriers go online they will be asked to take a selfie to verify they are wearing a mask or face covering using new object recognition technology. Any driver or courier who is not wearing a mask or other face covering will not be able to go online.
Checklist Ready:
Uber has also introduced a Safety Checklist which will require drivers to confirm that they’ve taken additional safety measures such as regularly sanitising their car and making hand sanitizer available for their riders. While riders will be required to take safety precautions like washing their hands before getting in the car, sitting in the backseat and opening windows for ventilation.
New Feedback System:
We have added new options for feedback in the Uber app, including if a rider or driver is not wearing a mask. Anyone who is repeatedly flagged for violating our new safety policies risks losing access to Uber’s apps.
